You can submit questions, proposals, and information to the Centre of Registers and Information Systems:
- by post: Lubja 4, 19081 Tallinn
- by email: [email protected]
- by phone: 663-6300
- or via the form below
Please note that there will be no reply to questions submitted via the proposal form. You can read more about the requests at the end of this page.
Types of request:
Request for information
With a request for information, you can ask RIK to issue a document or provide an extract from the database.
A reply to the request will be sent within five (5) working days of the working day following the date of registration of the request for information. The holder of information has the right to extend the term for replying to up to 15 (fifteen) working days.
Memoranda and requests for clarification that are answered within 30 (thirty) calendar days in accordance with the Response to Memoranda and Requests for Explanations and Submission of Collective Proposals Act are not treated as requests for information.
Request for clarification
A request for clarification can be used to request information, which requires analysis of information in possession of the recipient or collection of additional information.
A reply to the request will be sent within 30 (thirty) working days of the working day following the date of registration of the request for clarification. Taking into account the complexity level and volume of the request for clarification, the holder of information may extend the term of replying to up to two (2) months.
Memorandum
A memorandum can be used to forward information or proposals to RIK for organising the work of the authority or shaping the development of the field.
A reply to the memorandum will be sent within 30 (thirty) working days of the working day following the date of registration of the memorandum. Taking into account the complexity level and volume of the memorandum, the holder of information may extend the term of replying to up to two (2) months.
Query of personal data
When requesting information containing personal data with a restriction on access about you or third parties, the holder of information has to establish your identity in accordance with subsection 14 (2) of the Public Information Act. Accordingly, we kindly ask you to submit the request for clarification signed – either digitally or by hand (if you submit it electronically, please attach the signed document as a file). If you request personal data with a restriction on access about third parties, please also state the reason and purpose for accessing such information.
A reply to the query will be sent within 30 (thirty) working days of the working day following the date of registration of the query. Taking into account the complexity level and volume of the query, the holder of information may extend the term of replying to up to two (2) months.
* If replying to the query falls within the competence of another authority, we will forward it to the appropriate contact and notify you of having done so.